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Is your community like Buffalo, NY?

If not, why conduct the same community satisfaction survey?

Is your community exactly like Buffalo, NY?

If it’s not, then why would you use the exact same community satisfaction questionnaire?

Too many firms specializing in community surveys use the same boilerplate survey for all of their clients or with just a few adjustments.

But you’re not like Buffalo, NY. Your community has its own unique strengths, challenges, opportunities, and brand identity.

I know. Let’s create a questionnaire specifically for your community (and by the way, we can do it without losing the benchmarks, but that’s in a different video).

So how do we do it?

At True North, we start with a conversation. Or 2; or 3. The point is,

  1. We want to understand YOUR community.
  2. Your goals, your plans,
  3. Your hurdles and challenges.

And when we do, we will build a study to answer YOUR specific questions.

We won’t force fit your community into a generic study.

Similarly, you will not get a boilerplate report.

Others might update their boilerplate report with your community’s numbers. Now, that’s easier for them, but it doesn’t help you.

We don’t do that. We are here to help you.

We create a document that reflects the insights gathered from your community.

And, by the way, as far as we are concerned, the project is not over until you get what you need.

You are not buying a research report. You are purchasing insights and actionable information.

  1. If you need more presentations, that is included.
  2. If you need the data cut a different way, that is included.
  3. If you would like us to modify the presentation for different stakeholder groups, that is included.

The project is over when you get what you need.

Click here for more information on why True North is a better solution for your community.

Or click here to set up a call to talk.  

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