Skip to content

I Told You So

Daniel Kahneman’s last book “Noise” confirms what we have been saying — humans make comparisons between options and make choices. They don’t compare things in isolation on a set of scales. They make choices. So why are typical market research questionnaires filled with scales?

Related Posts

Buffalo image
Is your community like Buffalo, NY?
Use of Smartphones 2
The best way to survey underserved, minority, or disadvantaged residents in your city satisfaction surveys.
Benchmarking
Gold Standard Benchmarking For City Satisfaction Surveys
Community Analysis Thumbnail
Best Practices For Analyzing Community Satisfaction Studies

Solutions